/* ============================================
   PAYLOGIC — GRIEVANCE REDRESSAL PAGE STYLES
   ============================================ */

/* ── SCOPE GRID ── */
.gr-scope-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  margin-top: 32px;
}

.gr-scope-card {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: 18px;
  padding: 24px 22px;
  backdrop-filter: blur(12px);
  transition: transform 0.3s ease, border-color 0.3s ease;
}

.gr-scope-card:hover {
  transform: translateY(-5px);
  border-color: rgba(30,109,255,0.3);
}

.gsc-icon {
  width: 44px; height: 44px;
  border-radius: 12px;
  background: rgba(30,109,255,0.12);
  color: var(--blue-bright);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1rem;
  margin-bottom: 14px;
}

.gr-scope-card h4 {
  font-family: var(--font-main);
  font-size: 0.94rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 12px;
}

.gr-scope-card ul {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 7px;
}

.gr-scope-card ul li {
  font-size: 0.83rem;
  color: var(--silver-dim);
  padding-left: 14px;
  position: relative;
  line-height: 1.5;
}

.gr-scope-card ul li::before {
  content: '›';
  position: absolute;
  left: 0;
  color: var(--blue-bright);
  font-weight: 700;
}

/* ── CHANNELS ── */
.gr-channels {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-top: 32px;
}

.gr-channel-card {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: 18px;
  padding: 24px 26px;
  backdrop-filter: blur(12px);
  transition: var(--transition);
  display: flex;
  flex-direction: column;
  gap: 0;
}

.gr-channel-card:hover {
  border-color: rgba(30,109,255,0.3);
  background: rgba(30,109,255,0.05);
}

.primary-channel {
  border-left: 3px solid var(--blue-electric);
  grid-column: span 2;
  flex-direction: row;
  align-items: flex-start;
  gap: 20px;
}

.gcc-icon {
  width: 50px; height: 50px;
  border-radius: 14px;
  background: var(--gradient-main);
  color: var(--white);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.15rem;
  flex-shrink: 0;
  box-shadow: 0 4px 18px rgba(30,109,255,0.3);
}

.primary-channel .gcc-icon {
  width: 54px; height: 54px;
  font-size: 1.25rem;
}

.gcc-body { flex: 1; }

.gcc-body h4 {
  font-family: var(--font-main);
  font-size: 1rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 6px;
}

.gcc-body p {
  font-size: 0.88rem;
  color: var(--silver-dim);
  line-height: 1.65;
  margin-bottom: 12px;
}

.gcc-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--blue-bright);
  text-decoration: none;
  transition: color 0.2s ease, gap 0.2s ease;
}

.gcc-link:hover { color: var(--cyan); gap: 10px; }

.gcc-sla {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.78rem;
  color: var(--success);
  font-weight: 600;
  margin-top: 14px;
  padding-top: 12px;
  border-top: 1px solid rgba(100,160,255,0.1);
}

.gcc-sla i { font-size: 0.75rem; }

/* ── ESCALATION LEVELS TIMELINE ── */
.gr-levels-timeline {
  display: flex;
  flex-direction: column;
  gap: 0;
  margin-top: 40px;
}

.gr-level-card {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: 20px;
  padding: 32px 36px;
  backdrop-filter: blur(14px);
  display: flex;
  gap: 24px;
  position: relative;
  transition: border-color 0.3s ease;
}

.gr-level-card:hover { border-color: rgba(30,109,255,0.3); }

.level-1 { border-left: 3px solid var(--blue-electric); }
.level-2 { border-left: 3px solid var(--warning); }
.level-3 { border-left: 3px solid var(--success); }

.glc-badge {
  position: absolute;
  top: -12px;
  left: 32px;
  padding: 3px 14px;
  border-radius: 50px;
  font-family: var(--font-main);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.level-1 .glc-badge { background: var(--blue-electric); color: var(--white); }
.level-2 .glc-badge { background: var(--warning);       color: var(--navy-deep); }
.level-3 .glc-badge { background: var(--success);       color: var(--navy-deep); }

.glc-icon {
  width: 56px; height: 56px;
  border-radius: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.25rem;
  flex-shrink: 0;
}

.level-1 .glc-icon { background: rgba(30,109,255,0.14);  color: var(--blue-bright); }
.level-2 .glc-icon { background: rgba(255,184,48,0.12);  color: var(--warning); }
.level-3 .glc-icon { background: rgba(0,233,154,0.1);    color: var(--success); }

.glc-body { flex: 1; }

.glc-body h3 {
  font-family: var(--font-main);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 4px;
}

.glc-sub {
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--silver-dim);
  margin-bottom: 12px;
}

.glc-body p {
  font-size: 0.9rem;
  color: var(--silver-dim);
  line-height: 1.72;
  margin-bottom: 16px;
}

.glc-points {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 18px;
}

.glc-points li {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.87rem;
  color: var(--silver);
}

.level-1 .glc-points li i { color: var(--blue-bright); font-size: 0.78rem; }
.level-2 .glc-points li i { color: var(--warning);     font-size: 0.78rem; }
.level-3 .glc-points li i { color: var(--success);     font-size: 0.78rem; }

.glc-contact {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.87rem;
  color: var(--silver-dim);
  padding-top: 14px;
  border-top: 1px solid rgba(100,160,255,0.1);
  flex-wrap: wrap;
}

.glc-contact i { color: var(--blue-bright); }

.glc-contact a {
  color: var(--blue-bright);
  text-decoration: none;
  font-weight: 600;
}

.glc-contact a:hover { color: var(--cyan); }

.gr-level-connector {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 14px 0;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--silver-dim);
}

.gr-level-connector i { color: var(--warning); }

/* ── NODAL OFFICER CARD ── */
.gr-nodal-card {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: 22px;
  padding: 36px;
  backdrop-filter: blur(16px);
  margin-top: 28px;
}

.gnc-header {
  display: flex;
  align-items: center;
  gap: 18px;
  margin-bottom: 28px;
  padding-bottom: 22px;
  border-bottom: 1px solid rgba(100,160,255,0.1);
}

.gnc-avatar {
  width: 60px; height: 60px;
  border-radius: 18px;
  background: var(--gradient-main);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.4rem;
  color: var(--white);
  flex-shrink: 0;
  box-shadow: 0 4px 20px rgba(30,109,255,0.35);
}

.gnc-header h3 {
  font-family: var(--font-main);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 4px;
}

.gnc-header p {
  font-size: 0.84rem;
  color: var(--silver-dim);
  margin: 0;
}

.gnc-details { margin-bottom: 22px; }

.gnc-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.gnc-item {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  padding: 14px 18px;
  border-radius: 12px;
  background: rgba(10,29,64,0.5);
  border: 1px solid rgba(100,160,255,0.08);
}

.gnc-item i {
  color: var(--blue-bright);
  margin-top: 2px;
  flex-shrink: 0;
  width: 16px;
  text-align: center;
  font-size: 0.9rem;
}

.gnci-label {
  display: block;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--silver-dim);
  margin-bottom: 4px;
}

.gnci-val {
  display: block;
  font-size: 0.88rem;
  color: var(--silver);
  line-height: 1.55;
}

.gnci-val a {
  color: var(--blue-bright);
  text-decoration: none;
  font-weight: 600;
}

.gnci-val a:hover { color: var(--cyan); }

.gnc-note {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  background: rgba(30,109,255,0.06);
  border: 1px solid rgba(30,109,255,0.14);
  border-radius: 12px;
  padding: 14px 18px;
  font-size: 0.85rem;
  color: var(--silver-dim);
  line-height: 1.65;
}

.gnc-note i {
  color: var(--blue-bright);
  margin-top: 2px;
  flex-shrink: 0;
}

/* ── RBI CARD ── */
.gr-rbi-card {
  background: var(--glass-bg);
  border: 1px solid rgba(255,184,48,0.2);
  border-left: 3px solid var(--warning);
  border-radius: 20px;
  padding: 32px 36px;
  backdrop-filter: blur(14px);
  margin-top: 28px;
}

.grc-header {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 26px;
  padding-bottom: 20px;
  border-bottom: 1px solid rgba(100,160,255,0.1);
}

.grc-icon {
  width: 52px; height: 52px;
  border-radius: 14px;
  background: rgba(255,184,48,0.12);
  color: var(--warning);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.25rem;
  flex-shrink: 0;
}

.grc-header h3 {
  font-family: var(--font-main);
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 3px;
}

.grc-header p {
  font-size: 0.82rem;
  color: var(--silver-dim);
  margin: 0;
}

.grc-channels {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}

.grc-item {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  padding: 14px 16px;
  border-radius: 12px;
  background: rgba(10,29,64,0.5);
  border: 1px solid rgba(100,160,255,0.08);
}

.grci-icon {
  width: 34px; height: 34px;
  border-radius: 9px;
  background: rgba(255,184,48,0.1);
  color: var(--warning);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  flex-shrink: 0;
}

.grci-label {
  display: block;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--silver-dim);
  margin-bottom: 3px;
}

.grci-val {
  display: block;
  font-size: 0.87rem;
  color: var(--silver);
  line-height: 1.5;
}

.grci-val a {
  color: var(--blue-bright);
  text-decoration: none;
  font-weight: 600;
}

.grci-val a:hover { color: var(--cyan); }

/* ── TRACKING STEPS ── */
.gr-tracking-steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-top: 32px;
}

.gts-item {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: 16px;
  padding: 22px 18px;
  backdrop-filter: blur(10px);
  transition: transform 0.3s ease, border-color 0.3s ease;
}

.gts-item:hover {
  transform: translateY(-5px);
  border-color: rgba(30,109,255,0.3);
}

.gts-num {
  font-family: var(--font-main);
  font-size: 1.8rem;
  font-weight: 800;
  background: var(--gradient-main);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
  line-height: 1;
  margin-bottom: 12px;
}

.gts-body h4 {
  font-family: var(--font-main);
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 8px;
}

.gts-body p {
  font-size: 0.83rem;
  color: var(--silver-dim);
  line-height: 1.65;
  margin: 0;
}

/* ── QUICK GRIEVANCE CARD (Sidebar) ── */
.gr-quick-card {
  background: var(--glass-bg);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-card);
  padding: 22px 20px;
  backdrop-filter: blur(16px);
  margin-top: 20px;
}

.gr-quick-header {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-main);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--blue-bright);
  margin-bottom: 16px;
}

.gr-quick-links {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.gr-quick-btn {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 12px;
  background: rgba(10,29,64,0.6);
  border: 1px solid rgba(100,160,255,0.1);
  text-decoration: none;
  transition: var(--transition);
}

.gr-quick-btn:hover {
  background: rgba(30,109,255,0.1);
  border-color: rgba(30,109,255,0.3);
}

.gr-quick-btn > i:first-child {
  width: 34px; height: 34px;
  border-radius: 9px;
  background: rgba(30,109,255,0.12);
  color: var(--blue-bright);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.88rem;
  flex-shrink: 0;
}

.gr-quick-btn strong {
  display: block;
  font-size: 0.85rem;
  color: var(--white);
  font-weight: 600;
}

.gr-quick-btn span {
  display: block;
  font-size: 0.76rem;
  color: var(--silver-dim);
}

/* ── RESPONSIVE ── */
@media (max-width: 1024px) {
  .gr-scope-grid      { grid-template-columns: repeat(2, 1fr); }
  .gr-tracking-steps  { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 768px) {
  .gr-channels        { grid-template-columns: 1fr; }
  .primary-channel    { grid-column: span 1; flex-direction: column; }
  .gr-level-card      { flex-direction: column; padding: 28px 22px; }
  .gnc-row            { grid-template-columns: 1fr; }
  .grc-channels       { grid-template-columns: 1fr; }
  .gr-nodal-card      { padding: 24px; }
  .gr-rbi-card        { padding: 24px; }
  .gr-scope-grid      { grid-template-columns: 1fr; }
}

@media (max-width: 480px) {
  .gr-tracking-steps  { grid-template-columns: 1fr; }
  .gr-level-card      { padding: 22px 18px; }
}